Gambling at g63.com is entertainment — and like all forms of entertainment, it works best when it stays in balance with everything else in your life. This page lays out how g63.com protects Filipino players through practical tools, clear policies, and genuine care for the people behind every account. Whether you're checking in out of curiosity or you're looking for help right now, you're in the right place.
A lot of online casinos treat responsible gaming as a compliance box to tick — a page on the site that satisfies a regulator requirement and nothing more. That's not how g63.com approaches it. Responsible gaming at g63.com is a product decision, not a legal afterthought. The tools on this page — deposit limits, session timers, self-exclusion — are built into the main account dashboard and are as easy to find as the deposit button.
The reason is simple: Filipino players who feel in control of their gambling tend to enjoy it more and stay on the platform longer. Players who lose control don't enjoy it — and the harm that follows affects them, their families, and their communities. g63.com benefits when players have good experiences, which means it is genuinely in our interest to make sure those experiences stay healthy.
We also recognise that problem gambling doesn't discriminate. It can affect players in Manila with high incomes just as easily as players in provincial towns on smaller budgets. The warning signs don't always look dramatic from the outside. Someone can be functioning normally in most areas of their life while gambling has quietly taken more space than they intended. The self-assessment questions further down this page are designed to help you check in with yourself honestly — not as a diagnostic tool, but as a starting point.
g63.com's responsible gaming framework meets and in several areas exceeds the minimum requirements set by PAGCOR's responsible gaming guidelines. We actively monitor account behaviour for spending patterns that may indicate emerging problems and may reach out proactively when we see meaningful changes in a player's activity.
Gambling is Not a Way to Earn Money. Every game on g63.com has a house edge — that's how legal casinos operate worldwide. Over a long enough period, players will statistically lose more than they win. Gambling on g63.com should be treated the same way as other entertainment spending: money you are comfortable spending for the experience, not money you are counting on to recover debts, cover bills, or fund necessities.
Your Tools Are Always Available. Deposit limits, session timers, and self-exclusion are accessible directly from your g63.com account dashboard — you do not need to contact support, wait for a callback, or fill in a form. They are available 24 hours a day, 7 days a week, from any device you use to access g63.com.
Need Help Right Now? If gambling has become a serious concern for you or someone close to you, please reach out to PAGCOR's Responsible Gaming resources or speak to a trusted person in your life today. You do not have to wait until things get worse. Asking for support is a sign of clarity, not weakness.
These tools are available to every registered player on g63.com — no exceptions, no waiting period to activate them. Find them under "Responsible Gaming" in your account settings.
Set a maximum deposit amount per day, per week, or per month. Once a limit is reached, no further deposits can be made until the period resets. When you reduce a limit, it takes effect immediately — not after a waiting period. Increases to a limit take effect after a 7-day cooling-off period to prevent impulsive decisions.
Available 24/7Set a maximum session duration after which you will receive a visible on-screen notification and the option to log out automatically. Time limits help you stay aware of how long you've been playing — something that's easy to lose track of when you're deep into a baccarat run or a bingo session.
Customisable DurationTake a short break from g63.com without committing to full self-exclusion. Cool-off periods of 24 hours, 7 days, or 30 days are available. During a cool-off, you cannot log in, deposit, or place bets. Activating a cool-off is instant and cannot be reversed until the period ends.
24h / 7-day / 30-dayExclude yourself from g63.com entirely for 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is suspended, all marketing communications are stopped, and you cannot open a new account. Self-exclusion cannot be reversed during the active period — this is by design.
Up to PermanentCap the total amount you can lose within a defined time period. If your net losses reach your set limit, further betting is temporarily blocked for the remainder of the period. Loss limits give you a financial safety net without restricting access to the games you enjoy on g63.com.
Daily / Weekly / MonthlyEnable regular on-screen pop-ups that display how long you've been playing and a summary of your net activity for the session. These notifications are specifically designed to interrupt the flow of play and give you a moment of awareness. You can set them to appear every 30, 60, or 90 minutes.
Every 30–90 MinutesProblem gambling rarely announces itself clearly. It tends to develop gradually — and many people who are affected continue to function well in other areas of their lives for some time. The signs below are patterns to watch for honestly in yourself, not a clinical checklist.
Answer honestly. If the answer to several of these is "yes" or "sometimes," it may be worth speaking to someone or using g63.com's self-exclusion tools.
If several of these resonate with you: Consider using g63.com's cool-off or self-exclusion tools as a first step, and speak to someone you trust or reach out to PAGCOR's responsible gaming resources. You don't need to be at a crisis point to ask for support — the earlier you address a concern, the easier it is to manage.
Self-exclusion on g63.com takes effect as soon as you confirm it. There is no waiting period, no call required, and no need to explain yourself to anyone. Here's how to do it.
Already logged in? Go directly to your account dashboard, select "Responsible Gaming," and choose "Self-Exclusion." Select your preferred duration and confirm. The exclusion takes effect immediately. You will receive an email confirmation to your registered address.
Can't access your account? If you need to be excluded but cannot log in, contact g63.com support at [email protected] with "SELF-EXCLUSION REQUEST" in the subject line, along with your registered username. We will process your exclusion within 24 hours.
These aren't just platform features — they're the standards g63.com holds itself to as a PAGCOR-regulated operator serving Filipino players.
g63.com enforces the 21-year minimum age requirement at registration, at KYC verification, and via ongoing account monitoring. Any account found to be held by a person under 21 is immediately suspended. We do not soften this requirement for any reason.
g63.com's systems monitor player accounts for spending patterns that may indicate problem gambling. Where significant changes are detected — such as a sudden large increase in deposit frequency or deposit amounts — we may reach out to the player to check in. This is not surveillance; it is care.
When a player activates self-exclusion on g63.com, all promotional communications — including email offers, SMS promotions, and bonus notifications — are stopped immediately and permanently for the duration of the exclusion. Excluded players are never retargeted with gambling advertising.
g63.com's responsible gaming framework is designed to meet and exceed PAGCOR's responsible gaming guidelines. We participate in PAGCOR's responsible gaming review processes and implement updates to our player protection tools as regulatory guidance evolves.
g63.com's customer support team includes staff who are specifically trained to handle responsible gaming conversations with sensitivity and without judgment. If you contact support about a gambling concern, you will be treated with respect and connected with the appropriate tools or resources.
Player account balances at g63.com are held in accounts that are separate from the company's operating funds. This means your balance is protected regardless of the platform's day-to-day financial activity — a core PAGCOR requirement that we consider non-negotiable.
PAGCOR — the Philippine Amusement and Gaming Corporation — maintains a responsible gaming programme that includes education, helpline services, and a national self-exclusion register. Filipino players who are concerned about their gambling can access PAGCOR's resources independently of g63.com.
If you apply for self-exclusion through PAGCOR's national register, g63.com is obligated under its PAGCOR licence to honour that exclusion and prevent access to the platform. This cross-platform protection is an important part of how the Philippine responsible gaming system works.
PAGCOR's responsible gaming resources and helpline information are available through the official PAGCOR website and government communications channels. g63.com's support team can also provide contact information upon request.
Philippine law sets the minimum gambling age at 21 — older than many other countries — because gambling involves real financial risk and requires a level of financial maturity and decision-making capacity that younger individuals may not have developed. g63.com agrees with this rationale.
We enforce the 21+ requirement not because we have to, but because we believe underage gambling causes real harm — to the individual, to their families, and to the broader social acceptance of legitimate, regulated gambling in the Philippines.
If you know someone under 21 who is accessing g63.com or any online gambling platform, please contact g63.com's support team or PAGCOR directly. Reports are treated confidentially and acted upon promptly.
Responsible gaming isn't about playing less — it's about playing with clarity. When you know your limits, use the tools available, and keep gambling in its proper place as entertainment, g63.com's 1,000+ games are something to genuinely enjoy. Filipino players, 21 and above, are welcome.